About

About Heathwood Assisted Living & Memory Care

What we believe

Since 1978, our commitment to outstanding care and exceptional senior living has never wavered. Inspired by the desire to help others, we reaffirm every day our dedication to the humanity, dignity and well-being of residents entrusted to our care.

Our mission

Care without compromise®

Our vision

To be the premier provider in all markets we serve.

Our core values

Everyone at Heathwood — staff members and residents alike — benefits from the nurturing environment that emanates from the values we all share.

Teamwork
Reverence for the individual
Integrity
Passion for excellence

caregiver holding hands with elderly woman

Quality is a promise we make every day

For as long as residents make Heathwood their home in Buffalo and Rochester, NY, we make it our daily mission to ensure they live in a place of comfort and compassion, dignity and respect. A third generation of caregivers now leads our unwavering dedication to exceptional senior living. Our company continues to thrive because of our passion for excellence, our belief in teamwork and our reverence for every individual entrusted to our care.

Robert M. and Carol Chur

Carla Chur Suero, Kelly Chur Henry, Mary Chur, Robert R. Chur, & Robert M. Chur at a Heathwood BBQ – 1985.

Heathwood's History

Providing quality care for seniors has been a passion of the Chur family for three generations. The legacy began with Robert R. and Mary Chur, who operated Aurora Park Health Care Center, a nursing home in East Aurora, New York.

Their son, Robert M., started his career there as Administrator. In 1978, Bob and his wife, Carol, founded Heathwood Health Care Center in Williamsville. Today the company is owned by their daughter, Carla Suero, President and CEO, who has played key roles in the family business since 1994.

In 2013, 17 facilities were sold, along with the corporate name ElderWood Senior Care. The original name — Heathwood — was adopted as a tribute to the Chur family’s heritage and ongoing commitment to quality care.

Award-winning Care

Under the Chur family’s leadership, ElderWood and Heathwood developed a stellar reputation as premier providers of residential elder care, and earned many prestigious awards. Among the most competitive and highly regarded:

50 Quality Awards — including two coveted Gold Awards — from AHCA/NCAL, the American Health Care Association/National Center for Assisted Living. During this time, only seven Gold awards were granted nationally.
20 Innovative Practice Awards from NYSHFA, the New York State Health Facilities Association.
Two Quality Improvement Awards from AMDA, the American Medical Directors Association.
Two My InnerView Excellence in Action Awards from the National Research Corporation, for outstanding customer satisfaction.
Buffalo Niagara Business Ethics Award (BNBEA), recognizes companies that exemplify the highest standards of ethics.
ElderWood was also ranked among Business First’s top 15 companies in Western New York from 1988 - 2013.